耐心的指导
我们承诺会照顾你.
我们的目标是提供最优质的护理. 为此,我们征求像您这样的患者的反馈. 您可能会通过电话、电子邮件或短信联系,并被要求完成一项保密调查. 请花时间完成调查. Your feedback will help us know what we’re doing well and where we can improve.
隐私惯例 病人的权利 & 责任 关心你的护理 该校非歧视的通知
关于你入住的一些小事实.
对护理人员的支持
我们鼓励病人挑选一个关键的人在他们住院期间支持他们. 你是否是主要的支持人员, or just one of m任何 people caring for and supporting your loved one, 你可以发挥重要作用,确保你所爱的人在医院内外得到最安全和最好的照顾.
病人及家属护理
我们参与以病人和家庭为中心的护理. 我们认为,家庭在确保所有年龄段患者的健康和福祉方面发挥着重要作用. Our goal is to create partnerships among healthcare practitioners, 这将导致患者和家属的最佳结果,并加强安全交付, 质量, 非常高效。, 有效的, 及时护理.
离开前要知道的事情
护理人员可以通过回答以下三个问题来帮助确保他们所爱的人在住院后得到最好的结果:
- 医疗护理(家庭或机构)的下一步是什么, 随访与初级保健医生或物理治疗, 等.)? Help your loved one arrange the details to make this happen—financial plan, 运输, 调度, 等.
- What new and former medicines does my loved one need to take? 帮助你所爱的人了解细节——时机, 剂量指示, 副作用, 处方续杯, 等.
- What health warning signs do I need to watch for and what do I do if they happen? 帮助你所爱的人写下这些症状,以及他们的名字和联系电话.
If you feel like you need a break or help, reach out to friends and family. 并参考这里列出的资源: 全国看护联盟 | 家庭照顾者联盟 | 照顾者行动网络
关于您入住的事实
ATM
为方便您,医院一楼大堂附近设有ATM.
床边值班报告
We want you to feel comfortable and cared for throughout your stay, 所以在每次换班的时候——大约每12个小时——你的护士会把你的新护士介绍给你. The team will talk about your progress, medicine and tests scheduled for the day. 问问题. 你参与得越多,你的护理就越好,越安全.
床边的技术
During your stay, you may see your doctors and nurses using computers or tablets. These tools help them care for you by providing around-the-clock monitoring, 各种资源以及与医疗团队其他成员的快速沟通. 如果你有任何问题,问你的医生或护士.
咖啡和餐饮
地点:靠近医院的正门
星期一至星期日
早餐7:00到10:00.m.
星期一至星期五
午餐11:00 a.m. 至下午二时.m.
星期六和星期日
午餐11:00 a.m. 至下午1:30.m.
The Cafe does not have dinner service; however, there are food selections in the vending area by the cafeteria. This vending area is open 24 hours a day, seven days a week.
打电话给护士
Your room is connected to the nursing station via an intercom system. To call for your nurse, press the NURSE call button located at your bedside. 如果您对如何使用呼叫按钮有任何疑问,请让工作人员告诉您.
Cellphones & Video
During your stay, you may see members of your care team using mobile phones. 在kok买球官网, our staff are permitted to use phones for work-related activities, such as communicating with doctors or other care team members. Employees are not allowed to use phones for non-work-related activities. There are m任何 work related benefits of cellphones and other communication devices, 包括获取医疗参考资料, 临床工具和患者信息.
电视频道列表
热门电视频道
通道3 |
美国广播公司 |
4频道 |
哥伦比亚广播公司 |
五频道 |
狐狸 |
六频道 |
美国全国广播公司 |
33频道 |
电视的土地 |
频道113 |
标志 |
40个频道 |
HGTV |
频道69 |
ESPN |
频道97 |
发现 |
频道91 |
烹饪频道 |
关心你的护理
如果您对您的护理有任何疑问或担忧,请与您的护士或护理主管交谈. If your issue still is not resolved, then contact the hospital patient advocate. You also have the right to file your complaint with either:
监察长办公室
电话: 859.246.2301
传真:859.246.2307
电子邮件: 例乙脑.Complaints-Reports@ky.政府
质量和病人安全办公室
联合委员会
文艺复兴大道一号.
伊利诺伊州奥克布鲁克街,60181
网站: www.jointcommission.org,然后点击“报告患者安全事件”
有时,医疗保健选择可能涉及道德问题,例如希望拒绝挽救生命的治疗或对预先指示存在分歧. 我们的医学伦理委员会可以帮助你和那些在这里支持你的人做出艰难的决定. 如需帮助,请联系: 859.745.2500.
电器
为了您的安全,我们保留检查带入医院的任何电器的权利.
消防安全
我们不时进行消防演习. 如果你听到警报,就呆在原地. In an actual emergency, hospital staff will tell you what to do.
花
花 are delivered to patient rooms by individual florists. Please note that flowers are not allowed in Intensive Care Units.
礼品商店
地点:一楼,靠近医院主入口
营业时间:
周一至周四:10点 点到 2 pm
星期五: 10am - 4pm
接受现金、支票和信用卡.
听力受损
We have services available for people who are deaf or hearing impaired. 如果你需要这些服务,请联系你的护士.
医院贵重物品保险箱
kok买球官网可以为您的贵重物品和个人物品提供安全保护. 请与您的护士或您的护理团队的人谈谈如何使用医院保险箱.
每小时四舍五入
护士会在白天每小时来一次,晚上每两小时来一次,检查你的舒适度, 帮助你改变床上的姿势, 协助去洗手间, 确保你够得着Cellphones, 叫光, 个人物品也很容易.
家政服务
If you have requests or concerns about your room's cleanliness, 请联系您的护理团队成员或拨打分机. 8330在营业时间为您服务.
口译员及笔译服务
为病人提供翻译服务. 请联系您的护士寻求帮助.
失物招领处
如果您在住院期间遗失物品,请拨打我们的主要医院电话号码(859.745.3500),并要求与具体单位的主任通话.
邮件
邮件和电子邮件发送到我们的网站是由医院志愿者周一至周五送到患者手中. 花 may be delivered by individual florists, staff or volunteers. 危重监护区不允许有鲜花.
邮件 received after discharge will be forwarded to the patient’s home. Outgoing mail may be taken to the nurses station or given to your attending nurse. 在礼品店可以买到邮票.
药物
Please do not bring 任何 prescription or over-the-counter medicines to the hospital. All medicines you take in the hospital need to be prescribed, 是医院工作人员给你的. 告诉你的医生你经常服用的药物. If you still need them, hospital staff will give them to you.
停车
Clark Regional Medical Center is proud to offer convenient and free parking. 没有大型停车场或繁忙的停车场. Often times, you can find a parking spot near one of our entrances.
田园保健
If you would like a visit from the chaplain for 精神上的关心 and comfort, please ask your nurse to contact a chaplain or provide a list of pastoral services. 礼拜堂一直为祈祷和冥想开放. It’s located on the first floor on the left of the main hospital hallway.
个人物品及贵重物品
个人护理用品,如隐形眼镜, 眼镜, hearing aids and dentures can be stored in your bedside stand when not in use. 请不要放在床上或餐盘上,以免丢失或损坏. 把贵重物品如珠宝或现金留在家里, or give them to a trusted relative or friend to watch over. If this is not an option, valuables may be locked up by Security at your request. kok买球官网不负责更换个人物品.
公共厕所
For everyone’s health and safety, we ask visitors not to use patient restrooms. 公共厕所遍布整个医院. 让医院工作人员指引你到最近的医院.
快速反应小组
如果你的病情恶化,而你没有得到你需要的即时护理,你可以打电话给重症监护反应小组. 请拨0请求这项特殊服务. 让工作人员了解更多.
吸烟
鉴于烟草使用对健康的严重危害, we have chosen to become a 100 percent tobacco-free campus. No smoking or tobacco products will be used while on CRMC property, 停车场, 相关建筑物及车辆. 病人 and visitors are asked not to smoke during their hospital visit.
如果你吸烟或使用烟草
While you are in the hospital, please do not suffer from nicotine withdrawal. 您可以在医院就诊期间接受尼古丁替代疗法(NRT)或其他适当的支持. 请向你的护士询问更多的情况.
电话
Your friends and family can call your hospital room directly. 如果您的房间号码没有列出来, please ask someone from your care team for your room’s phone number.
如果您需要打电话,请拨9 +区号+您要拨打的电话号码. 要联系你的护士,请按呼叫按钮.
从医院里打来的电话? 只拨最后四位.
房间/床 |
数量 |
101 |
737.6141 |
102 |
737.6142 |
103 |
737.6143 |
104 |
737.6144 |
105 |
737.6145 |
106 |
737.6146 |
107 |
737.6147 |
108 |
737.6148 |
109 |
737.6149 |
110 |
737.6150 |
111 |
737.6151 |
112 |
737.6152 |
121 |
737.6153 |
122 |
737.6154 |
123 |
737.6155 |
124 |
737.6156 |
125 |
737.6157 |
126 |
737.6158 |
127 |
737.6159 |
128 |
737.6160 |
129 |
737.6161 |
130 |
737.6162 |
131 |
737.6163 |
132 |
737.6164 |
141 |
737.6165 |
142 |
737.6166 |
143 |
737.6167 |
144 |
737.6168 |
145 |
737.6169 |
146 |
737.6170 |
147 |
737.6171 |
148 |
737.6172 |
149 |
737.6175 |
150 |
737.6174 |
151 |
737.6173 |
152 |
737.6176 |
TV
每个病房都有一台电视机. 请为他人着想,在睡前把音量调低,关掉电视. TVs are controlled by the bedside pillow speaker or side rail controls. 听力受损人士可使用封闭式字幕. Ask a staff member if you have 任何 questions on using your TV.
自动售货机
在主走廊左侧的等候室里有自动售货机,为您提供方便. 这些都是全天候可用的.
来访的时间
探访时间可能会有变动. Please ask your nurse for official hours during your stay.
一般
- CRMC保留限制探视/电话的权利,以尊重患者的以下需求:保密, 隐私, 安全, 精神上的关心, physical and emotional needs and promotion of an environment conducive to healing.
- 带小孩的探访者在见病人前必须先征得护士的同意. 孩子们在医院里不能无人看管.
- 所有常规入口将在晚上9点锁上.m. 晚上九点后唯一的入口.m. 会从急诊科的入口处走吗. These instructions will be announced every night at 9:00 p.m. PBX话务员.
- 晚上9点以后留下的访客.m. 是否应该到急诊科接待处领取来访者的标签,上面印有来访者的姓名, 日期, 病人来访, 单位, 房间号.
加护病房
- 探视时间从早上6:30开始.m. – 8:30 a.m. 晚上6:30.m. – 8:00 p.m. to accommo日期 shift change report/assessment of patients.
- 每名病人最多可探视2人(由初级护士或医生决定的情况除外).
- 所有到访加护病房患者的人员在到访前应与加护病房人员确认.
- 由于病人护理需要,探视可能会受到限制.
- No children under age 14 without special permission from primary nurse or physician.
- 由护士长决定, 在特殊情况下, a family member may be permitted to stay with the patient in 加护病房.
围手术期服务
- There will be no visitors when the patient is being prepared for surgery. 一旦准备好了,护士会叫来两位访客.
- 手术/程序后,在病人安定下来并进行评估后,允许一名探视者前往麻醉后护理单位(PACU).
医疗/外科部门
- 探视时间从早上9点开始.m. 到晚上9点.m.
- 病人一次只能有两个探视者. (Exceptions may be made at the discretion of the Nurse Director/Charge Nurse).
- 14岁以下的访客必须由护士长/主管护士批准探视,并且必须在任何时候由成人陪同.
急诊科
- After physician has seen patient, two visitors will be allowed.
- 儿科患者在就诊和医生检查期间可能有父母/看护人在场. 鼓励家长/照顾者的参与.
- 由于病人的护理需要或部门的视力/活动增加,来访者可能被限制在病人区或特定的房间.
- 访客必须待在病人区(不在走廊). 访客必须使用指定的等候区.
- 在灾害期间(内部和/或外部),kok软件可能会限制探视。.
妇女的护理
- No children under the age of 14 except for siblings of the baby. 不允许任何人来访 任何 有感染迹象的儿童.
- 根据提供病人护理的护士的自由裁量权,可以允许在劳动大厅开放探视. 游客 are not allowed to stand or sit in the hallway outside the labor hall.
- 只有一名访客可以在病人身边过夜.
访问在一夜之间
夜间探视病人必须与主管护士和/或护士经理协调,只有在某些情况下才允许. 如果过夜访问已被批准, 护士会给你一张来访者卡, 谁会告诉你如何从保安那里获得访客通行证. 请佩戴此徽章,并在您的夜间就诊期间始终留在候诊室或病房内. 我们保留取消过夜特权的权利.
无线网络
接入医院wifi, select “Guest Access” on your device settings and agree to the terms and conditions.